Kuala Lumpur, Malaysia, July, 2018 -- InterGlobe Technologies (IGT) announced its global delivery center in Kuala Lumpur, Malaysia, further expanding its global operations and strengthening its sustained growth in Asia. With an initial team of 200+ travel experts, IGT will leverage the multi-lingual capabilities available in the region, to deliver omnichannel reservations and customer service for the global travel industry.
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IGT is headquartered in Gurgaon, India. The decision to set up its global delivery center in the Kuala Lumpur is based on the excellent infrastructure, big multi-lingual talent pool, supportive government policies and connectivity with the rest of the world.
"Kuala Lumpur is a strategic global location for us, and we are delighted to set up our delivery center here. The city offers first-class infrastructure and a vast talent pool, which aligns with our business goals and global delivery model, allowing us to service clients more efficiently," said Vipul Doshi, Chief Executive Officer‚ IGT. He further added the center will provide digital contact center services and solutions. It will support customer experience services such as reservations and bookings, back-office processing and multi-lingual customer service among others for IGT?s global travel and hospitality clients.
Posted by Veronica Silva Cusi, news correspondent
About IGT Solutions:
IGT provides integrated BPM, Technology and Digital Services & Solutions Established in 1998, with 100% focus on customer experience, IGT employs more than 13,500 customer experience and technology specialists providing services to 75 marquee customers globally. IGT’s global footprint consists of 19 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Spain, Colombia and the USA.
Published: Monday, July 9, 2018
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