#contactcenterworld, @intermedia_net
Sunnyvale, CA, USA, Oct. 5, 2021 -- Intermedia Cloud Communications, a provider of cloud communications and collaboration solutions to businesses and the partners that serve them, announced the opening of its Japan office (operating as Intermedia Technologies Japan G.K.), headed by former NEC executive and current Intermedia Japan President, Makoto Omi. The new Tokyo-based office will enable Intermedia, NEC's exclusive cloud communications partner, to more closely support NEC, a Japanese provider in on-premises telephony systems, and its efforts to replicate its on-premises success with its unified communications as a service (UCaaS) and contact center as a service (CCaaS) solutions that are powered by Intermedia and sold under the NEC UNIVERGE BLUE brand.
"UCaaS and CCaaS are first being introduced to the Japanese market, so we believe that the opportunity is significant. When you combine NEC's tremendous brand recognition throughout the world, along with their significant existing Japanese customer base, NEC is well-positioned to become a dominant cloud communications provider here," said Mr. Omi. "NEC partnered with Intermedia because of the innovative technology, expertise, and partner-first approach we bring to the world of the cloud. This new office puts us right in the middle of the NEC Japanese partner community, and we are excited to support NEC as they sell and deploy UNIVERGE BLUE."
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"We're thrilled to have the support and partnership of Intermedia as we continue to roll out NEC UNIVERGE BLUE globally," said Susumu Okuyama, VP Global Sales of NEC Platforms Ltd. "Intermedia has proven to be a great partner in all of our launches, including in North America, EMEA and Australia, and we look forward to keeping that momentum going in Japan and beyond."
Intermedia's Japanese office will also support NEC Japan with marketing and product materials, sales support, carrier relations, as well as provide Tier 2 technical support.
#contactcenterworld, @intermedia_net
https://www.prnewswire.com
About Intermedia:
Intermedia is a Unified Communications as a Service (UCaaS) and business cloud email provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 110,000 business customers and 6,500 active partners rely on Intermedia for greater reliability and productivity. Intermedia's broad yet tightly integrated suite of cloud applications is managed through one intuitive point of control, and Intermedia services are backed by a 99.999% uptime service level agreement (SLA).
Published: Thursday, October 7, 2021
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