#contactcenterworld, @intradocorp, @adt
Islandia, NY and Boca Raton, FL, USA, July, 2021 -- Intrado Corporation ("Intrado"), a global provider in technology-enabled services, and ADT, a provider of security, automation, and smart home solutions, announced a partnership that enables ADT to deliver additional data to 911 centers and first responders throughout the alarm response process by means of Intrado’s Emergency Data Broker™.
When an alarm is triggered, ADT is able to send important event information with additional data for delivery to the appropriate 911 center for homes and businesses monitored by ADT. With this data delivery system, 911 telecommunicators and first responders will benefit from better situational awareness about the affected premises, helping to improve response safety and effectiveness.
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"We know that in an emergency, situational awareness is key to implementing the right response safely and effectively. Across our portfolio, we are developing and deploying solutions that allow public safety to leverage the ever-expanding network of additional data for precisely this purpose," said Jeff Robertson, President of Intrado Life & Safety. "Emergency Data Broker is an essential component of the emerging Next Generation 911 ("NG911") ecosystem, where we are proud to be a leader. Integrating our NG911 capabilities with ADT further expands the reach of our mission-critical 911 solutions and confirms our commitment to public safety nationwide."
"ADT is at the forefront of creating new and better ways to deliver enhanced alarm information to first responders with the ADT NG911 Message Broker services. Connecting to Intrado’s Emergency Data Broker is a true partnership in emergency data delivery," said Don Young, Executive Vice President and Chief Operating Officer at ADT. "We believe our work with Intrado augments ADT’s solutions with added capabilities and innovative public safety technologies which will enable faster emergency response, better situational awareness, and increased safety for our customers, and removes the need for a phone call."
Posted by Veronica Silva Cusi, news correspondent
Intrado Corporation is a cloud-based, global technology partner to clients around the world. Our solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable - turning Information to Insight. Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America, and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, Inc. (NYSE: APO).
ADT is a provider of security and automation solutions for homes and businesses in the United States and Canada.
Published: Monday, July 26, 2021
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