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News : Intuate Group Set to Provide Economic Relief with Flexible Contact Centre Offering

#contactcenterworld, @intuategroup, @nixxis

Johannesburg, South Africa, Aug, 2019 -- IT solutions company Intuate Group is determined to bring some flexibility back to the contact centre industry with its latest offering. The company’s leaders, in conjunction with its technology partner, Nixxis, have devised a number of financial models that will give organisations the opportunity to switch to the latest technology without the burden of being bound to lengthy, inflexible contracts.

"We have done an immense amount of research within the industry and a common problem that always surfaces is restriction. Companies feel that the standard 12-month to 36-month contract with technology vendors does not offer them the kind of flexibility they are looking for in an ever-changing contact centre landscape," says Intuate Group CEO Nicolette de Wit.

"With our new financial models, organisations can rest assured that the technology will complement the changing needs of their business, and organisations will have the freedom to add or remove modules when required," De Wit continues.

De Wit concludes: "Switching technology shouldn’t be a restrictive process; it should enable organisations to better serve clients while simultaneously increasing revenues. Organisations no longer want to feel locked in, they want the freedom to evolve, and I believe this solution will provide them with just that – all while delivering the optimal customer experience. We underpin our commitment to the market with a very strong in-house technical support team and a track record of superior integration capability."

#contactcenterworld, @intuategroup, @nixxis

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.itweb.co.za


About Intuate Group:
Company LogoIntuate Group is a privately owned, broad-based IT company that focuses on providing professional, integrated technology- and people resources solutions. Its services include project management, IT strategy and consulting, the supply and implementation of best-of-breed IT solutions, business intelligence, managing and supporting IT infrastructure – specifically storage and server consolidation - as well as the provision of resources. The company's offering is based on four pillars – project management, managed services, product solutions and people solutions.
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About Nixxis:
Company LogoNixxis is a European publisher of Nixxis Contact Suite, an all-in-one Contact Centre software solution. We ensure the ultimate customer experience to millions of clients. Thanks to our partnership with the company INTUATE in South Africa, come and join the exclusive club of more than 1000 companies benefiting from the down-to-earth Professional Services.
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Today's Tip of the Day - Anticipate Volatility

Read today's tip or listen to it on podcast.

Published: Thursday, August 15, 2019

Printer Friendly Version Printer friendly version

2022 Buyers Guide Surveys

 
1.) 
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Reminder
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Mass Automated Telephone Surveys are based on a key-pad answering system that enables you to poll large audiences with your own custom questions. They are great for:

- Building Customer Loyalty
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Manage the platform with great ease and assess your results. Schedule your demo or request a quote today!

2.) 
Pointel

Survey360
Pointel Survey360 is a closed-loop feedback solution designed for business users to create and manage surveys. It is equipped with the ability to capture and analyze data in real-time.

Survey360 provides a competitive edge that improves our customers' business strategy with actionable intelligence. In addition to the details in the surveys themselves, Survey360 enables users to generate interactive reports on demand even without the hassle of coding to interpret their customers' feedback and translate survey results into improvement recommendations.
 

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