News : Intuit Closing Douglas County Call Center, Cuts 59 Jobs
Denver, CO, USA, July 20, 2015 -- The company behind QuickBooks, Mint.com and TurboTax confirmed Monday that it is shutting down its Douglas County call center and laying off 59 employees.
Intuit’s facility, at 365 Inverness Way, will close Aug. 24, said Diane C. Carlini, an Intuit spokesperson. While the location has a mailing address of Englewood, it is technically in Douglas County.
The closure is related to earlier news of a company-wide realignment for the Mountain View, Calif., company, which was first reported by TechCrunch on June 26. TechCrunch said Intuit was cutting 399 jobs, or 5 percent of its 8,000-employee workforce.
Workers at the Douglas County facility were notified June 25, and the company filed a WARN notice, or the Worker Adjustment and Retraining Notification Act. WARN notices are required when companies shut down a plant or facility.
According to the WARN notice letter, the bulk of Intuit’s Denver-area jobs are in sales.
"Specific to Colorado, our One Intuit ecosystem strategy is a direct reflection of the demands from our customers that unfortunately is also affecting how we staff for our sales and support functions. This required hard but necessary changes, which we’re sad to say included the loss of 58 59 employees and the closure of our Englewood office (effective August 24)," Carlini said.
However, not all employees will lose their job. Some in the sales group will transition to remote status, she added. She did not elaborate how many workers are employed at the local call center currently but said it was the only Intuit location in Colorado. In the recent Denver Post "Top Workplaces," Intuit was among the 140 companies named. It said it employed 71 people in the Denver area.
Last year, Intuit had another wave of job cuts. In Denver, the company let go of at least eight employees, according to a WARN notice. Company wide, Intuit reduced its number of jobs by 550 because of a shift in its business model, according to Zacks Equity Research. Zacks said Intuit faced increased competition from other payroll services but its focus on QuickBooks and small business was a "positive factor."
Posted by Veronica Silva Cusi, news correspondent
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Intuit Inc. is an American software company that develops financial and tax preparation software and related services for small businesses, accountants and individuals. It is incorporated in Delaware and headquartered in Mountain View, California.
Published: Tuesday, July 21, 2015