Manama, Bahrain, May 30, 2023 – Invita Company B.S.C.(C), a provider of customer service solutions, is thrilled to announce that it has been awarded the recognition for "Best Customer Experience in Call Center" and "Best Digital Transformation" at the annual Customer Experience (CX) Middle East Conference 2023.
The CX Middle East Conference Awards is an industry recognition that honors organizations that demonstrate excellence in customer experience and digital transformation initiatives. With fierce competition from top industry players, Invita Bahrain's remarkable achievements highlight its position as a leader in the customer service landscape.
The award for "Best Customer Experience in Call Center" acknowledges Invita Bahrain's relentless pursuit of providing outstanding support to customers through its call center operations.
Invita's dedication to digital transformation has been recognized through the "Best Digital Transformation" award. Leveraging technologies and a forward-thinking mindset, Invita has revolutionized its operations, enhancing the overall customer journey and experience.
"We are honored to receive these prestigious awards for Best Customer Experience in Call Center and Best Digital Transformation," said Rahul Bhalla, CE of Invita. "These accolades are a testament to our team's hard work, innovative spirit, and unwavering commitment to our customers. We strive to deliver exceptional experiences and leverage technology to continually improve our services and exceed customer expectations."
Posted by Veronica Silva Cusi, news correspondent
About Invita BPO:
Invita is a provider of customer service solutions, dedicated to helping businesses build meaningful connections with their customers. With a focus on innovation, advanced technologies, and a customer-centric approach, Invita empowers organizations to transform their customer experiences and drive business growth.
Published: Wednesday, May 31, 2023
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