News : Invoca Wins CB Insights AI 100 Award; Recognized As Pioneer in Artificial Intelligence
Santa Barbara, CA, USA, Dec, 2017 -- Invoca, the call intelligence company, announced it was a recipient of the CB Insights AI 100 award, a select group of emerging private companies working on groundbreaking artificial intelligence technology. This comes on the heels of Invoca making its Signal AI product generally available; now any marketer can tap into the power of AI to analyze live phone conversations, and apply these insights in real-time to make smarter marketing decisions.
"It’s a great achievement that our leadership and innovation in AI has been recognized by CB Insights," said Gregg Johnson, CEO at Invoca. "Looking ahead to 2018, we believe AI will be core to helping our customers drive more revenue from phone conversations. In particular, I’m excited about our customers’ ability to inject AI-powered conversation insights, like language patterns of a high-value caller, directly into the other marketing technologies they’re using such as Facebook Advertising, Google Adwords and Adobe Marketing Cloud. This gives marketers a whole new way to personalize the experience for buyers who prefer to convert offline."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"The value that we get from using Invoca’s AI capabilities to automate call analytics across our entire dealer network cannot be overstated," said Paddy Hannon, chief technology officer at Edmunds. "The ability to gain insights into how dealers are interacting with car shoppers not only impacts our bottom line thanks to increased transparency with dealer partners, but also helps us improve the car buying experience for our large audience of shoppers."
CB Insights AI 100 recognizes the most promising private companies applying artificial intelligence algorithms across industries. The award winners are being announced at CB Insights’ A-ha! conference in San Francisco on December 12 and 13, which is a gathering of Fortune 1000 executives, investors, academics and startup founders discussing the next wave of ideas and technologies that will shape our world.
Posted by Veronica Silva Cusi, news correspondent
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Invoca helps the modern marketer optimize for the most important step in the customer journey: the phone call. With Invoca's Call Intelligence platform, marketers can get granular campaign attribution to understand why customers are calling, gain real-time intelligence about who's calling and analyze what's being said in conversations. Marketers can put this data to work directly in the platform by automating the ideal customer experience before, during and after each call.
Published: Monday, December 18, 2017
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