Austin, TX, USA, April, 2019 -- At Zoholics Austin, the annual gathering of Zoho users, iovox, a global call tracking provider, unveiled its new mobile-first call tracking integration for Zoho CRM. The integration provides users with a two-way sync of calls, notes and tags between iovox and Zoho CRM.
"Business owners and sales teams want to focus on growing their business, not on time-consuming administrative tasks, particularly when manual CRM data entry means that they are trying to recall their busy day by scrolling through an unlabeled call history," said Thibaut Behaghel, Director of Business Development at iovox. "With the iovox app, call details can be shared the moment a call ends, allowing Zoho CRM users to focus less on reporting and more on closing deals."
"We're thrilled to have iovox as Gold Sponsors at Zoholics, and we're grateful for their commitment to investing in expanding the choices Zoho users have," said Raju Vegesna, Chief Evangelist, Zoho Corp. "We realize that not every call needs to be logged into CRM, but nearly every business call may require an action, a reminder, or notes associated with it. With the iovox app, our users have the choice of which of their calls they share with Zoho CRM and we think that is a fantastic feature, among many others."
Historically, call tracking has primarily been used by marketing departments looking to do attribution on inbound calls. The iovox integration with Zoho is part of a strategic initiative to make call tracking available to anyone that uses a mobile phone. "We are excited to bring the power of iovox call tracking to countless Zoho users worldwide to help them make better use of their time on and off the phone," said Ashley Nader, Product Manager at iovox. "Zoho has been a great partner to work with and we're looking forward to continuing to innovate our offerings for their rapidly growing customer base."
Posted by Veronica Silva Cusi, news correspondent
We help companies and individuals increase their revenue and improve their productivity with unique call tracking solutions. We are unique to the industry for our ability to track inbound and outbound calls, particularly from mobile phones. We are global, with customers in more than 30 countries and offices in London, Paris, San Francisco, and Sydney.
About Zoho Corporation:
Zoho Corporation founded in 1996, is located in Chennai, Tamil Nadu, India. The company was founded and headed by Sridhar Vembu. who earlier worked in Qualcomm USA.
Published: Tuesday, April 16, 2019
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