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News : IPC and Red Box Form Strategic Partnership

#contactcenterworld, @redboxrecorders

London, UK and New York, NY, USA, Nov. 4, 2019 -- IPC, a global provider of secure, compliant communications and networking solutions for the financial markets community, has partnered with Red Box, a dedicated voice capture provider to further service the global financial markets needs around secure voice recording and compliance.

As financial services organizations look to differentiate themselves in a competitive market place, there is increasing demand for secure access to and sovereignty over audio data sets to fuel compliance AI platforms and deliver valuable insights that will drive outcomes such as enhanced customer experience proactive risk management and automated fraud detection and surveillance.

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"Fully leveraging this new relationship, IPC and Red Box are embracing an open ecosystem approach to ensure our customers can fully benefit from secure access to an extremely valuable and strategic data set," said IPC Chief Operating Officer David Brown.

"The Red Box approach is underpinned by our open philosopy and we're delighted to form a strategic partnership with IPC as a leader in the financial services and compliance space," commented Richard Stevenson, CEO of Red Box. "Our organizations have a long-standing relationship, with the Unigy platform integration announced by Red Box last year, and we're excited to join forces with IPC to ensure customers are provided with AI-ready voice data sets from across their organization to fuel post-call and real-time analysis within their applications of choice, to deliver actionable insights."

#contactcenterworld, @redboxrecorders

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.caial-market-participants-leveraging-ipc-s-unigy-platform-898193999.html


About IPC Systems, Inc.:
Company LogoIPC Systems, Inc. delivers innovation and mission-critical trading technology and connectivity solutions to financial market participants globally.
Company RSS Feed   Company Profile Page

About Red Box:
Company LogoRed Box Recorders provides software-based voice and data recording solutions.
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Today's Tip of the Day - 5 MORE Ways To Demotivate Staff

Read today's tip or listen to it on podcast.

Published: Tuesday, November 5, 2019

Printer Friendly Version Printer friendly version

2020 Buyers Guide Recruitment Products/Services

 
1.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.
PH: 612-817-4090

2.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!
PH: 1-416-992-5158

3.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
PH: 07 3831 6333
 

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