Synthetix HQ, Stansted, 16 May 2019 -- An independent clinical company, IPRS Health’s ethos and approach to the rehabilitation of mental health and musculoskeletal conditions, is mirrored in the comprehensive online support now on offer to clients and patients.Their investment of Synthetix services include knowledge integrated across live chat, web self-service and in their contact centre.
Offering these digital customer engagement tools is part of their ongoing commitment to enhance the rehabilitation process with modern technology in healthcare.
Sam Widdowson, Business Development Executive at Synthetix said, "IPRS Health is a cutting-edge rehabilitation company with a very impressive team, we are very excited to have such an innovative brand pioneer this type of technology, to facilitate the delivery of exceptional customer experience at every touch-point. We are confident that our technology will exceed expectations and can’t wait for IPRS Health and their customers to reap the exceptional returns on this investment."
"At IPRS Health we are constantly looking for new ways to enhance the clinical support we provide to our patients, clients and partners. The seamless introduction of Synthetix services to IPRS Health has given our clients another option to contact IPRS Health to ensure any queries are dealt with as quickly as possible." said Alex Harban, Business Development Executive at IPRS Health.
About Neldi Rautenbach:
Marketeer and customer experience advocate with a true passion and fascination with AI, especially the future of cognitive learning, NLP and the business prospects they create as Head of Marketing for Synthetix, one of the pioneers of Virtual Agents.
Synthetix has been empowering companies with conversational customer engagement tools, powered by AI since 2001. The cloud-based software supports your customers and employees through the power of unified solutions that promote CX. With AI-powered knowledge management, self-service, chatbot and live chat tools that can seamlessly integrate, agents become more productive and customers receive an enhanced, optimised level of customer support and digital experience.
Published: Saturday, May 18, 2019
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