Santa Rosa, Philippines, Apr 6, 2022 -- The Philippines Department of Labor and Employment (DOLE) has recognized iQor Santa Rosa with the Government Safety Seal Certification for the BPO sector in the province of Laguna.
This is the second such certification for iQor, which was the first BPO to receive this recognition in Region 4A (Calabarzon Region) when iQor Dasmarinas received the certification. Companies in the manufacturing, utilities, and business process outsourcing (BPO) industries are eligible for the certification based on compliance with government health and safety standards.
"This is the second iQor contact center the Philippines government has recognized with a Safety Seal Certification. It celebrates the importance we place on ensuring the health and safety of our employees. Our teams are committed to working together to create a safe and rewarding work environment that employees look forward to being a part of each day," said iQor President and CEO Gary Praznik.
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, is committed to complying with all government health and safety standards to safeguard employees and to deliver consistent and reliable service to clients.
"iQor has ongoing investments to create safe work environments," said Fleurette Navarro, iQor senior vice president of global recruitment and Philippines human resources. "We collaborate throughout our organization to create excellent experiences for our employees. This certification recognizes the work we have done from the start of the pandemic to adhere to health and safety protocols to ensure the wellbeing of all employees."
The certification was presented to iQor by Attorney Nepomuceno A. Leaño, II, OIC assistant regional director DOLE IV-A; and Deah Celeste Tercias, senior labor employment officer, DOLE Laguna.
Posted by Veronica Silva Cusi, news correspondent
iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business processes and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles.
About Department of Labor and Employment:
Published: Friday, April 8, 2022
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