News : iQor Expands its India Service Network
New Delhi, India, Jan 11, 2016 -- iQor, a global provider of customer interaction solutions and product support services, announced that it has expanded its service network in India to 114 cities in 23 states. The expanded network will help deliver end-to-end aftermarket services to global brands.
In November 2015, iQor announced that it will be investing in India to build a service delivery network in every part of the country. Since then, the company has expanded its presence from 82 cities in 17 states to 114 cities in 23 states, with 120 company owned and operated customer walk-in centers and field support services. iQor has hired over 1,000 professionals since November.
iQor plans to extend its network to 200 cities in all 29 states by end of June 2016 and is investing in delivering an Integrated Service Model that will enable clients across industries to provide end-to-end services.
Posted by Veronica Silva Cusi, news correspondent
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iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business processes and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles.
Published: Tuesday, January 12, 2016