News : iQor Expansion in Latin America Continues
New York, Jan 29, 2014 -- iQor, a global provider of business process outsourcing solutions, announces that it has expanded its Latin America presence with the opening of a new contact center in Panama City, Panama. iQor’s new call center is located at Plaza Digicel Via Simon Bolivar, Transistmica, Panama City, Panama.
To meet the ongoing demand for client growth, iQor is seeking to hire up to 300 call center agents for customer care, technical support, sales, and collections positions.
Interested candidates may apply online.
"We have operated in Panama for more than four years and our expansion reflects our belief that Panama’s language skills, cultural compatibility, government support, and political stability make it an ideal candidate for outsourcing call center operations," said Gary Praznik, EVP and COO at iQor. "Panama is also emerging as a hub for companies focused on servicing Latin American customers and we’re excited to be strategically positioned to help drive that momentum."
New employees will provide English, Spanish and bilingual inbound and outbound call center support for a host of industries, including telecom, mobile devices, financial services and more. iQor is actively seeking candidates with contact center experience. Other potential candidates should possess solid customer care and sales experience, strong computer/keyboarding skills, and the ability to work a flexible schedule.
Posted by Veronica Silva Cusi, news correspondent
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iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business processes and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles.
Published: Friday, January 31, 2014