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News : iQor Opens New Customer Contact Center in Pompano Beach, Florida
St. Petersburg, FL, USA, February, 2016 -- Joined by Mayor at Large Lamar Fisher and other city officials, iQor, a global provider of customer contact solutions and product support services, opened a new facility in Pompano Beach, FL. When fully staffed, the facility will house 600 customer interaction professionals.
The 48,000-square foot facility features all-new furniture and equipment, dedicated training spaces, large common areas and conference rooms. Services provided will include customer care, technical support, sales, training, quality control and related management functions. The new facility is located at 895 SW 30th Avenue, Pompano Beach, FL 33069.
"We’re excited to welcome iQor to Pompano Beach," said Ric Green, President and CEO of the Greater Pompano Beach Chamber of Commerce. "They are a great addition to our dynamic business community, and we’re proud to have their partnership in making our city’s strong economy even stronger."
Posted by Veronica Silva Cusi, news correspondent
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iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business processes and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles.
Published: Monday, February 29, 2016