News : iQor Philippines on Pace for Record Expansion in 2016
St Petersburg, FL, USA, May 15, 2016 -- iQor, a global provider of integrated customer and product support services, announced that the company has embarked on a significant expansion initiative that will add over 175,000 square feet of additional contact center space across the Philippines. Upon completion, the company will add an additional 3,150 high-tech training and production workstations.
"The Philippines is a tremendous market for us. As one of the first movers, we’ve continued to invest in the region and have been able to continue to raise the bar in performance," says Gary Praznik, iQor’s COO, Retail and Consumer Services. "Our growth can be traced directly back to the hard work and dedication of our entire Philippines family."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"Recognition of who we are and what we offer is really resonating with clients, employees, their family and friends," adds Saurabh Bhaskar, iQor SVP of Operations, Philippines. "One of the most attractive opportunities within our company is our customer service leadership training. Recently, iQor was recognized by HR.com as having the top Call Center Leadership Training Program for 2016. Joining iQor means you have direct access to the best Call Center Leadership Training in the industry. For those interested in Customer Interactions such as customer care, social media support and collections, there is no better place to work and improve your career."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Don’t Hide Behind A Tape Player!
More Editorial From iQor
iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business processes and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles.
Published: Tuesday, May 17, 2016
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.