News : iQor Relocates Charlotte, NC, Contact Center to Expanded New Facility
St. Petersburg, FL, USA, April 22, 2016 -- iQor, a global provider of customer interactions solutions and product support services, announced the relocation of its Charlotte, NC, contact center to an expanded new facility. The new space can accommodate 1,100 customer contact professionals, a ten percent increase over the previous capacity that reflects iQor’s significant client growth.
"iQor has been a proud member of the Charlotte business community since 1988," says Tanvir Suri, SVP Operations. "The city’s rich talent pool and vibrant business environment have enabled us to thrive and grow here."
The two-level, 75,000-square foot facility has glass walls, high-tech security, multimedia hubs, 120 training seats, numerous meeting areas and collaborative employee lounges. It is located at 14400 Carowinds Boulevard, Charlotte, NC 28273. Those interested in applying for a position at iQor are encourage to do so online.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Agents Are Still Important!
More Editorial From iQor
iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business processes and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles.
Published: Tuesday, April 26, 2016