#contactcenterworld, @iqor
St. Petersburg, FL, USA, Jan 30, 2023 - iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, will hire 500 bilingual contact center employees starting in February 2023, in Medellín, Colombia. Employees will enjoy career growth and development, flexible hybrid work environments with work-in-office and work-at-home opportunities, fantastic benefits, and an irresistible culture.
Employees will comprise the inaugural staff at iQor's latest international contact center in South America to meet the growing demand for BPO integrated digital services.
"We are excited to open our doors to the highly skilled Medellín community as we continue to innovate and support the growing need for omnichannel customer service. We are dedicated to improving the lives of those in the communities we operate in around the world and we look forward to building connections with the Medellín community," said iQor President and CEO Gary Praznik.
Medellín, Colombia, was selected as the location of iQor’s newest contact center for its innovation and sustainability as well as its highly skilled bilingual, well-educated, and digitally-savvy workforce. Medellín supports work-at-home and work-in-office environments by incorporating the latest technology with collaborative areas for employees. The 25,000-square-foot Medellín facility will provide digital CX and omnichannel customer support to global clients across all industries.
"iQor provides fantastic career opportunities within a value-driven global organization committed to creating excellent experiences and human connections. Our flexible work environment contributes to our irresistible culture," said iQor Vice President of Global Talent Acquisition Sonia Goyal.
iQor’s forward-thinking design and technology make working with us fun, no matter where the work is happening.
I#contactcenterworld, @iqor
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About iQor:
iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business processes and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles.
Published: Wednesday, February 1, 2023
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