Ft. Lauderdale, FL, USA, Aug, 2023 - iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, is hiring 1,200 contact center agents to fill flexible work-in-office seasonal positions in Trinidad and Tobago beginning this September.
Positions are available at all three iQor Trinidad locations in Barataria, Chaguanas, and Wallerfield. Team members enjoy meaningful experiences within iQor’s value-driven culture, along with competitive pay, employee referral incentives, professional development opportunities for eligible employees, and complimentary transportation from each contact center to central transportation hubs. With increased demand, more permanent positions are expected to become available for call center agents to continue their career journey with iQor after the seasonal ramp.
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"This is a great time for Trinidadians to take advantage of a seasonal opportunity and gain exceptional customer service experience with one of the fastest-growing BPOs in the region, all while enjoying a rewarding workplace culture. Our presence in this area not only strengthens our global capabilities but also reflects our dedication to nurturing talent, embracing diverse cultures, investing in the community, and delivering unparalleled customer service during steady state and seasonal ramps," said Namita Gupta, director of recruiting at iQor.
Individuals who have completed at least 3 CXC CSEC passes with the mandatory English A, have a valid Certificate of Character (receipt or proof of appointment will be accepted), and have an interest in gaining rewarding international customer service experience are encouraged to visit iQor Trinidad’s Facebook page, Instagram account, or TikTok account for virtual and in-person interview dates and times. Candidates can apply online or contact iQor.
Posted by Veronica Silva Cusi, news correspondent
iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business processes and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles.
Published: Friday, August 25, 2023
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