News : IR Appoints Frank Hoekstra as Head of Europe
London, UK /Düsseldorf, Germany, May 7, 2019 -- IR, a global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, announced the appointment of Frank Hoekstra as Head of Europe. Hoekstra will oversee the European operation and help drive continued growth in the region and the successful adoption of IR’s market leading solutions.
Directly reporting to Matt Glasner, IR’s Chief Commercial Officer, Hoekstra will be responsible for setting and executing the strategy for growth in the European region.
Sponsor message - content continues below this message
2020 '15th annual' Global Contact Center World Awards NOW OPEN!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there!
Content continues ….
With a background ranging from co-owning an IT security practice to leading regions for Fortune 500 companies, Hoekstra has successfully driven business growth and change for several technology organisations across a career spanning more than 25 years.
"IR’s European business grew 14% in the first half of our fiscal and the appointment of Frank Hoekstra will strengthen the European team and help drive continued growth," said Matt Glasner, Chief Commercial Officer at IR. "Frank’s track record in building high performing teams and delivering successful customer outcomes provides the expertise to take IR to the next level."
Previously, Hoekstra was Vice President & General Manager for Insight Benelux where he was responsible for leading this region from a transactional reseller activity into a business outcome focused intelligent solutions provider, growing it to the second largest business for Insight in Europe.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Personalization
More Editorial From Integrated Research
About Integrated Research:
IR is a global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems. More than 1000 organisations in over 60 - including some of the world's largest banks, airlines and telecommunication companies rely on IR Prognosis to provide business critical insights and ensure continuity - critical systems deliver high availability and performance for millions of their customers across the globe.
Published: Thursday, May 9, 2019