#contactcenterworld, @spearline_, @8x8
Cork, Ireland, Dec, 2022 -- Spearline, a global provider of communication testing technologies based in Co. Cork, Ireland, has acquired Callstats analytics, diagnostics and optimization technology for WebRTC from 8x8, Inc. (NASDAQ: EGHT) for an undisclosed sum. 8x8 is headquartered in California, USA.
This acquisition will enable Spearline to utilise Callstats' proprietary technology to provide a solution for testing and monitoring critical business telecommunication services for its global client base. Spearline's solutions provide businesses with the tools needed to improve and accelerate their customer experience.
This deal will further expand Spearline's existing product suite, and follows the company's acquisition of the Israeli-based communications solutions provider testRTC in November of last year.
Matthew Lawlor, Co-Founder and CTO of Spearline said: "Our acquisition of Callstats represents a huge step forward for Spearline. The integration of the Callstats patented technology, alongside our earlier acquisition of testRTC, confirms Spearline's position as the world's number one provider of communication testing technologies. We provide our customers with an all-encompassing solution that no other vendor can offer, and we have a team of world class experts to continue our development into the future."
Victor Belfor, Global Vice President of Business Development and Strategic Partnerships at 8x8 said: "We are committed to helping enterprises around the globe reduce costs while also achieving high return on investment with our single-vendor platform. We are continuing to focus our innovation on our highly differentiated 8x8 XCaaS cloud communications and contact center solution, and believed Callstats was a better fit for Spearline's capabilities."
#contactcenterworld, @spearline_, @8x8
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com
About Spearline Labs:
Spearline Labs is an Irish owned technology company which developed a testing solution for businesses who wish to test their toll and toll free numbers abroad. This test checks both that the number is live and operational and also the quality of the line itself by playing an audio track on that line, in country and recording and measuring the quality of the user experience.
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
Published: Monday, December 12, 2022
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