News : Energy UK Launches Home Heat Helpline
London, UK, Nov 3, 2015 -- With winter approaching, for many families comes the added stress of finding the right balance between eating and heating.
People with concerns about friends, family and neighbours who are struggling with bills, and in extreme cases having to make a choice between feeding themselves and heating their homes, are being urged to call Home Heat Helpline.
Set up by Energy UK, an umbrella organisation of energy providers, the service offers to give households slipping into fuel poverty (spending more than 10% of its annual income on gas and electricity) advice on insulating their homes and switching to better payment tariffs.
Its website also provides energy saving tips and advice on cutting bills.
Leader of Hounslow council, councillor Steve Curran, said: "In the run up to winter, many residents may be concerned about staying warm.
"Making the choice between heating and eating is not one that anyone in the UK should have to make. But there is help available.
"If you’re finding it difficult to pay your energy bills, call the Home Heat Helpline. Look out for your neighbours, friends or relatives who may be in difficulty and make sure they’re aware of the service too."
Lawrence Slade, chief executive of Energy UK, added: "If anyone is concerned about keeping their home warm they should call our free helpline.
"Thousands of people are entitled to some kind of help so they’ve got nothing to lose and possibly lots to gain by getting in touch."
The helpline is open from 9am to 5pm on weekdays.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Running Multiple Contact Centers
About Energy UK:
Energy UK is the trade association for the UK energy industry representing over 80 suppliers and generators of electricity and gas for domestic and business consumers.
About Irish Water Company:
Irish Water Ltd. is a water utility company in Ireland. The company was created by the Irish Government through the Water Services Act (2013), which formally created Irish Water as a subsidiary of Bord Gáis, to provide "safe, clean and affordable water and waste water services" to water users in Ireland. Water and wastewater services were previously provided by local authorities in Ireland.
Published: Thursday, November 5, 2015