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News : ISI Telemanagement Solutions, Inc. Releases Infortel
Schaumburg, IL, March 28, 2014 -- ISI Telemanagement Solutions, Inc., a provider of telecom management solutions, has released Infortel Workforce Management, a software solution dedicated to streamlining contact centers.
Infortel Workforce Management delivers a flexible software solution that maximizes productivity, while lowering administrative costs. Infortel Workforce Management aims to streamline that process, as labor cost represents the greatest opportunity for contact centers to save money.
"ISI is pleased to offer Infortel Workforce Management to our customers," said Mitchell Weiss, Director of Unified Communications Products at ISI Telemanagement Solutions, Inc. "ISI understands the struggles a contact center may go through, and we aim to offer a solution that can drastically improve workforce management."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Customer Expectations
More Editorial From ISI Telemanagement Solutions, Inc.
About ISI Telemanagement Solutions, Inc.:
ISI''s Solutions portfolio brings together time-proven technologies for the management of unified communications through wireless and landline Call Accounting
Published: Monday, March 31, 2014