* Corporate Members Deadline Feb 28th,2023.
Iskamabad, Pakistan, Jan 23, 2023 - Islamabad Capital Police emergency helpline 'Pukar-15' received 3,183 phone calls in the last 24 hours of which 77 percent were hoaxes.
Sharing the data, the police said that a total of 3,183 calls were received at the emergency helpline 'Pukar-15' on Saturday, out of which 2,471 (77 percent) calls were hoaxes.
On the remaining calls, police provided immediate assistance which was related to police intervention, fire brigade, ambulance, and other services.
Sponsor message - content continues below this message
the 2023 '18th annual' Global Top Ranking Performer Awards NOW OPEN
Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!
Content continues ….
Inspector General of Police (IGP) Islamabad Dr. Akbar Nasir Khan took notice of hoax calls on the police emergency helpline and directed the CPO Safe City to take action against those involved in such activities.
"If anyone tries to waste the time of the police by making fake calls or passing derogatory remarks to the personnel will be dealt with iron hands," he maintained.
The CPO Safe City urged the masses to approach police only in emergency situations as some genuine cases needing police attention could be neglected because of the time consumed on hoax calls.
Posted by Veronica Silva Cusi, the news correspondent
Source: https://www.urdupoint.com/
Published: Tuesday, January 24, 2023
| 4.) |  Telephone Answering Services Answer4u offers both SME and corporate sized businesses Telephone Answering Services delivered by our team of professional receptionists. They are all trained to answer your calls, in your company name, whenever you need them most. All of our client calls are answered in our Nottingham offices, in the heart of England. We have agents working on a 24/7 basis, meaning all calls are answered through the day and night by UK based operatives. No calls are ever outsourced or go to an answering machine. Each of our clients has their own personal Account Manager, who heads a team of trained receptionists. Our receptionists answer the phone in your company name, explain to your callers that yo... (read more)     |
| 5.) |  Contact Centre Services We’re a specialist Contact Centre business and market leaders helping socially focused organisations deliver quality support to their clients and service users. We do this by providing 24/7 helplines, software solutions and consultancy services. Since launching in 2006, we’ve operated at the sharp end of customer service, supporting some of society’s most vulnerable people. We’ve pioneered in our space to become a specialist in helplines, whilst using the most advanced communication and database technologies available. Our social mission has remained a constant throughout, providing many meaningful career prospects and growth opportunities to people within our local communities and fur... (read more) |
| 13.) |  WorkGenda WorkGenda is a state of the art WFO cloud service, used by customers around the world. WorkGenda provides: a) an AI based forecasting engine, which automatically generates forecasts with a WAPE of 3 to 5%, b) a capacity management engine based on a traffic simulator, with perfect support for blending regardless the type of channels, which subsequently automatically converts the computed capacity into optimised shifts, where ‘optimised’ equals to a zero or the mathematically minimum possible overstaffing under the given contractual constrains, c) an automated scheduling engine, capable of scheduling 3000 multi-skilled agents for a whole week in 2 minutes and d) an Intraday bot which automatic... (read more) |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall