News : ISO 9001 Certification Extended for The Telemarketing Company
London, UK, Sept 21, 2016 -- Following a recent visit and review of quality standards and processes, auditors have extended The Telemarketing Company’s ISO 9001 certification.
The audit report highlighted the robustness of the company’s quality management system and its commitment to excellent customer satisfaction demonstrated by high levels of repeat business.
ISO 9001 certification is one of many industry standards adhered to within a best practice framework adopted across the company to give clients assurance of the quality of service offered.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Running Multiple Contact Centers
About The Telemarketing Company:
Based on the Brighton seafront, The Telemarketing Company is the UK 19s biggest 100% outbound Business-to-Business agency. We provide a full range of services, including appointment setting, lead generation and market research to a wide range of organisations, ranging from SME's to Entreprise scale businesses. 200 workstations and mature, trained, salaried agents, working unscripted. DMA membership, MRS Company Partner, FSA authorisation and IIP accreditation.
Published: Monday, September 26, 2016