London, UK, April, 2021 -- Contact Centre Technology Master Distributor IstTek announces exclusive EMEA partnership with Ozonetel to bring the CloudAgent Contact Centre Solution across the region.
As a Contact Centre Distributor, IstTek brings together new vendors with the latest technologies to their reseller partner network to drive business and improve customer & user experience. IstTek's mission is to challenge and innovate how the channel works, to create value for vendors, resellers & end customers.
IstTek's introduction of Ozonetel to the EMEA market brings a feature rich contact centre solution built on a fully customizable open API architecture, enabling true omnichannel cloud capabilities that are scalable and flexible.
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IstTek CEO Josh Ayres says, "The dramatic shift in the way people have been working over the last year has highlighted the need to bring to market a feature-rich and affordable cloud-based Contact Centre solution. With the introduction of Ozonetel, our timing really couldn't have been better. The comprehensive Ozonetel CloudAgent product is well suited to this change in working patterns and is priced very competitively."
CEO of Ozonetel, Murthy Chintalapati added, "We are very excited to have joined in an exclusive partnership with IstTek to deliver our Cloud Contact Centre Solutions across EMEA. The partnership will provide the opportunity for customers to enjoy a feature rich solution at a very competitive price bracket."
Posted by Veronica Silva Cusi, news correspondent
IstTek is a provider of contact centre and customer experience solutions delivered by partners and is passionate about improving communication between businesses and their customers. The company has developed a wide portfolio of solutions that include all of the necessary tools in this digital age to deliver exceptional customer & employee experience. Since its foundation in 2002 the parent company The IST Group has continued to grow year on year and develop product excellence, technical support and pioneer visionary customer experience solutions.
About Ozonetel Systems:
Ozonetel Systems is a Hyderabad-headquartered cloud telephony services firm.
Published: Monday, April 5, 2021
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