News : IVR Technology Group Acquires DemandVoice
Buffalo, NY, USA, Sept 8, 2016 -- IVR Technology Group, a provider in secure voice and text applications, announced that it has completed the acquisition of Atlanta-based DemandVoice, a provider of VoiceXML hosting and platform provider of integrated phone payment solutions.
The acquisition of DemandVoice will also allow the combined organization to:
- Integrate the DemandVoice "Pay It By Phone" and IVR Technology Group’s iPay products for a more feature-rich and robust offering
- Increase significantly our geographic redundancy for voice processing
- Bring strong expertise in VoiceXML and multilingual speech recognition
GO FOR GOLD AND REPRESENT YOUR NATION!
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
DemandVoice customers can expect greater scale, depth of bench, and more complementary solutions technology solutions to augment existing services.
Mark Rayburn, CEO of DemandVoice shared, "I was approached by Mike Byrne early this year, and the more we spoke about his vision and company, the more excited I became. The mutual strengths and benefits of both companies were rock solid and the culture fit was perfect. We’re delighted to join the IVR Technology Group family and look forward to accelerated growth in the future."
Mike Byrne, CEO of IVR Technology said, "We did a lot of planning to be sure we hit the ground running integrating the companies into one team. The acquisition strengthens our leadership team and doubles the revenue of a core business line. We are confident about our future growth and excited to be working together."
"IVR Technology Group is actively looking for acquisitions in the voice space that can extend its service offerings, bring strong talent, and is a good cultural fit," stated Akash Desai, President of IVR Technology Group, "As such, the DemandVoice acquisition enhances our pay by phone service line, Mark Rayburn and his team bring deep expertise and talent in voice applications, and the core values of our businesses are very much aligned. We cannot be more thrilled."
Posted by Veronica Silva Cusi, news correspondent
Source: IVR Tech Technology Group
Today's Tip of the Day - Systems Testing
More Editorial From IVR Technology Group
About IVR Technology Group:
IVR Technology Group’s passion is to connect people to information in order to help companies improve customer experiences. IVR builds secure voice and text applications and focuses on compliance, data security and delightful user interactions. We are fanatical about our customer’s success.
Published: Monday, September 12, 2016