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News : IVR Technology Group Appoints COO
Buffalo, NY, USA, Sept 23, 2016 -- IVR Technology Group, a provider in secure voice and text applications, is pleased to announce that Mark Rayburn has joined the organization as Chief Operating Officer to accelerate growth and operational excellence.
In his role as Chief Operating Officer, Mark Rayburn will report to the President and CEO, and will serve as a member of the executive leadership team. Mark will lead IVR Technology Group’s operations including the areas of information technology, program oversight, member services, and will be responsible for overseeing key vendor relationships.
Mike Byrne, CEO of IVR Technology Group said, "I am excited about Mark joining the IVR Technology Group team. His experience and knowledge within the industry strengthens our core leadership,and will make him a great addition to our leadership team."
Mark Rayburn received his bachelor’s degree from Missouri Institute of Technology and has since built up his reputation as a well-known leader in voice services, speech technology, and integrated telephony technologies. His exceptional interpersonal skills and solid technical insight will serve to engage the entire organization. Previous to IVR Technology Group, Mark was the CEO of DemandVoice, a phone application hosting company recently acquired by IVR Technology Group.
Mark Rayburn stated, "Joining IVR Technology Group’s team was a very easy decision for me to take. The company shares and understands the industry, specific product space, PCI security requirements, and has a great customer and employee culture. I’m delighted to join the IVR Technology Group family and look very forward to accelerated growth and a bright future together."
Posted by Veronica Silva Cusi, news correspondent
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About IVR Technology Group:
IVR Technology Group provides businesses a suite of phone automation services to enhance customer conversations, drive sales and lower costs. Leveraging IVR Technology Group's easy-to-use services, business users, marketers and developers can quickly create solutions ranging from simple call routing solutions to advanced interactive voice response systems.
Published: Tuesday, September 27, 2016