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News : IXP Corporation Launches Emergency Services Solution in Danbury
Danbury, CT, May 6, 2015 -- IXP Corporation, a national public safety and emergency response provider, has announced the launch of the Western Connecticut 911 Communications Center. IXP provides staffing for the center as well as system-wide IT support, resulting in enhanced efficiency and long-term cost savings.
Instead of routing calls into both police and fire departments, the streamlined 911 center will direct all calls to the new dispatch center within the police department. This centralization is expected to result in significant budgetary savings for the City of Danbury—which plans further regional consolidation. The use of civilian dispatch will also free up four Danbury police officers and seven firefighters per shift, allowing those individuals to return to their core mission duties and strengthen public safety.
"IXP’s long-term managed services platform provides emergency call centers that exceed the highest performance metrics while also offering major savings in operating and capital costs," says William E. Metro, the company’s chief executive officer. "We provide a distinctive solution that directly alleviates the cost burden for local governments facing unfunded pensions and other benefit liabilities."
IXP evaluates and aligns four core components: Governance, Operations, Technology, and Facilities. The company offers integrated assessment, planning, design, and implementation, as well as operation and staffing with highly experienced dispatchers recruited from the local workforce.
The Western Connecticut 911 Communications Center will be staffed by 37 experienced dispatchers who are hired locally and provided rigorous training by IXP to ensure they will meet demanding benchmarks.
Posted by Veronica Silva Cusi, news correspondent
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About IXP Corp:
For more than 20 years, IXP Corporation (www.ixpcorp.com) has been recognized as the company that public safety and security organizations rely on to tackle their toughest challenges. With headquarters in Princeton, N.J., IXP serves municipalities, colleges, universities, hospitals, corporations, and utilities nationwide. IXP provides a total solution methodology that incorporates governance, operations, technology, and facilities.
Published: Thursday, May 7, 2015