News : iZeno Introduces 360 Hub
Singapore, April 4, 2018 -- iZeno., a regional technology services company, announced the release of iZeno 360 Hub, enabling businesses to personalized call experiences to their customer quickly and affordably with all user context and data within Sugar.
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"Using the power of Amazon Connect with Sugar to bridge the gap between the call-centre and the rest of customer-facing employees will be valuable for SugarCRM customers," said Mark Weitzel, Sr. Director of World Wide ISV Alliances for SugarCRM. "I'm excited to see businesses adopt the iZeno 360 Hub integration to deliver a more seamless customer experience."
"We make this solution with our clients in mind. The key to achieve the exceptional customer experience starts with breaking down the departmental silos. With iZeno 360 Hub, it does the job" said Benny Ng, Co-founder and Director of CX and CRM, iZeno, "Our solution help people of the organisation to jointly provide a highly personalised customer journey, in more intelligent and efficient ways across multiple channels so your customer feels like king, literally."
Posted by Veronica Silva Cusi, news correspondent
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iZeno is a provider of data integration and business intelligence. We help organizations manage and make sense of multiple sources and forms of data, empowering them to harness this data and make informed decisions quickly, a critical capability in today's rapidly-changing market.
Published: Thursday, April 5, 2018
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