#contactcenterworld, @We_are_Jabra, @cosmocom, @EnghouseInterac
Jabra announced that it has awarded Telrex, an authorised Jabra dealer and telecommunications wholesaler, as its ANZ and APAC Reseller of the Year at the virtual Jabra Asia Pacific Partner Conference.
These annual awards recognise the outstanding efforts made by Jabra’s partners over the last 12 months, in demonstrating their commitment to deliver business solutions that provide great value for customers.
This year’s Partner of the Year, Telrex, has worked with Jabra to offer a full-service management suite to key customers such as Monash University and Suncorp in Queensland and across Australia.
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"2020 was a year that took everyone by surprise. Telrex was able to pivot and adapt to help customers solve the teething issues of implementing a hybrid workplace model in a short amount of time. They have also demonstrated commitment to the channel with the people they hire and the way their programs are structured," said David Piggott, Managing Director ANZ at Jabra.
"The Telrex team listens closely to customers, and their dedication to continued innovation to keep clients and partners engaged is inspiring. It is no surprise that they are being recognised for their strength within the channel."
"We are honoured to receive these awards from Jabra. To be named APAC and ANZ reseller of the year is truly a surprise, and a real honour," said Mark Prieditis, Managing Director, Telrex.
"At Telrex, we are more than a box shipper. We pride ourselves in providing on prem support, and our in-house support team and IT managed services are second to none. We respond in real time (within minutes to hours, and not weeks), and we also carry real stock on our shelves to provide solutions when required to all our partners, helping with our growing success."
At Jabra we have expertise through professional sound. Proudly part of the GN Group, Jabra are providers in intelligent audio solutions and innovations for the last 150 years to transform lives through the power of sound. We help contact centres of all types and sizes to reach their full potential and unleash the power of conversation with business-grade audio and video collaboration solutions. To aid productivity and increase customer satisfaction, we have developed a range of audio devices that can empower agents located within noisy working environments in the office or at home. Jabra professional corded and wireless headsets provide outstanding call quality, intelligence and all-day comfort, including features such as noise-cancelling microphones, enhanced hearing protection, live agent guidance and call analytics; ideal for people who talk for a living.
About Enghouse Interactive:
Enghouse Interactive’s integrated suite of solutions includes omni-channel contact center, self-service, attendant operator consoles and workforce optimization. This portfolio places us in a position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements. We have over 25 years’ experience developing solutions that enable organizations to leverage existing contact center technology and applications, overlaying additional functionality and enabling the contact center to flex with demand.
Published: Wednesday, March 17, 2021
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Noble ShiftTrack WFM
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|7.)||Lieber & Associates|
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