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News : Jabra Ramp Up ANZ Call Centre Presence

#contactcenterworld, @We_are_Jabra, @Atlasgentech

Auckland, New Zealand, Feb 20, 2019 - Audio equipment manufacturer, Jabra, has sought to expand its ANZ call centre presence, following the appointment of Atlas Gentech as its official New Zealand enterprise distribution partner.

Atlas Gentech will be tasked with distributing Jabra’s contact centre and enterprise sound products.

"Our distribution partnerships are a key contributor to the ongoing growth and success of our business," asserts Jabra Managing Director ANZ, David Piggott.

"Atlas Gentech’s achievements in providing UC deployment value to its customers fit perfectly with our distribution strategy and allow us to support businesses even more effectively in New Zealand."

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Piggott asserts the call centre and UC space is "rapidly transforming", with NZ businesses seeking technology which lift efficiency, productivity and customer satisfaction.

"Our experience in creating high-quality consumer headphones, professional headsets and hearing aids all under the one roof means that we are extremely well-positioned to help businesses navigate the changing nature of audio communications"

"We welcome Atlas Gentech as one of our valued distribution partners and look forward to working together to deliver innovative headset solutions."

Atlas Gentech General Manager North, Chris Fair, claims the agreement will leverage strong synergies between both companies’ headset expertise.

"Jabra is an incredibly innovative company and a well-established, respected brand"

"This aligns perfectly with Atlas Gentech’s experience and expertise in the headset market with a real focus on delivering the right solutions to the end user."

#contactcenterworld, @We_are_Jabra, @Atlasgentech

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.channelnews.com.au


About Jabra:
Company LogoJabra is a provider in engineering communications and sound solutions – innovating to empower both consumers and businesses. We are committed to letting people hear more, do more, and be more than they ever thought possible. Through sound and video, we help transform lives. This allows us to create integrated headsets and communications tools that help professionals work more productively; wireless headphones and earbuds that let consumers better enjoy calls, music, and media; and pioneering video conferencing solutions, enabling seamless collaboration between distributed teams.
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Today's Tip of the Day - 5 MORE Ways To Demotivate Staff

Read today's tip or listen to it on podcast.

Published: Thursday, February 21, 2019

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2020 Buyers Guide Recording

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Lieber & Associates

Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
PH: +1-773-325-0608

3.) 
OrecX

Oreka TR
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
PH: 3109672003
 

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