News : Jacada Announces Private Equity Investment from IGP
Atlanta, GA, USA, Dec 6, 2016 -- Jacada Ltd. (OTCQB: JCDAF), a global provider of customer experience technology designed to simplify the interaction between businesses and their customers, announces that Israel Growth Partners (IGP), a Private Equity investment firm founded by two Israeli global tech leaders, has invested in Jacada Ltd, becoming a major shareholder of the company.
"Enterprises around the world are looking to optimize their customer interactions across different channels to reduce costs and improve customers’ satisfaction," said Haim Shani, Co-Founder and General Partner at IGP. "Jacada’s innovative Visual IVR technology was chosen by leading tier-1 customers across several industries. Jacada possesses a dynamic interaction platform and many years of experience in complex multi-system environments. This is very relevant to address the market need for digital transformation."
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Haim Shani is the former Director General of the Israeli Ministry of Finance and former CEO of NICE Systems, which he led for 9 years as the company became a major global technology company.
Following the investment, Haim Shani and Assaf Harel, a partner at IGP, joined Jacada’s Board of Directors.
"The recognition from IGP demonstrates Jacada’s potential to become an industry leader in its field," says Guy Yair, Chief Executive Officer of Jacada. "We look forward to working with the leadership team at IGP to further accelerate Jacada’s growth.
Posted by Veronica Silva Cusi, news correspondent
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