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News : Jan Wiersma Joins Spoken Communications as Chief Cloud Officer
Seattle, Wash. March 8, 2017 -- Spoken Communications, a provider in customer engagement and Contact Center as a Service (CCaaS), announced the appointment of Jan Wiersma as its Chief Cloud Officer. Wiersma brings more than 15 years of experience in building and managing global-scale Software as a Service and Infrastructure as a Service, and will be responsible for the company’s aggressive innovation agenda for new offerings.
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"We are thrilled to have an executive with Jan’s credentials join our leadership team at Spoken," said Mo Afshar, CEO of Spoken Communications. "Jan is a cloud platform innovator and a committed, strategic leader with a proven track record of building and operating global-scale cloud operations for multi-billion dollar companies. His depth of technology expertise, focus on the customer and overall leadership will be instrumental to our growth as we extend our product platform to support breakthrough, next-generation machine learning and big data applications that deliver even more value to our customers."
"I chose to join the Spoken team, as I was very impressed with the company’s vision for customer experience in the contact center," said Wiersma. "I am really looking forward to working with a very talented and innovative team as we realize the future of cloud-based artificial intelligence technologies for customer engagement."
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About Spoken Communications:
Spoken Communications is a provider of Cloud based call center as a service (CCaaS) solutions. Currently supporting over 2,000,000 minutes per month in hybrid human-assisted speech recognition, call recording, and virtual phone switch and distribution systems.
Published: Wednesday, March 8, 2017