Singapore, Oct. 10, 2023 - CO-OP KINKI, a consumer's cooperative based in Japan, has chosen Vonage, a global provider in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), to enhance customer engagement and security with simple, seamless two-factor authentication powered by the Verify API. The Vonage Verify API enables members to safely use the "efriends" Internet service operated by CO-OP KINKI to shop directly from their computers and mobile phones.
As the demand for e-commerce solutions continues to grow, so has the risk of leaked account information and unauthorized access to digital platforms. By implementing two-factor authentication (2FA) and rigorous identity verification, CO-OP KINKI aims to protect members from fraud and enhance customer loyalty.
"The efriends service offers members the ability to make purchases online using their preferred device, and it's crucial that we provide members the confidence that their information and accounts are protected," said Shinichirou Kusumoto, Internet Business Group, CO-OP KINKI. "Embedding the Vonage Verify API into the efriends service platform not only helped shield our members against the threat of unauthorized access and security, but also increased the reliability of the service."
"We're thrilled to provide innovative businesses like CO-OP KINKI with the solutions they need to provide customers with better connections, communications and engagements," said Tetsuro Nishimura, Country Manager, Japan, at Vonage. "The Vonage Verify API allows efriends members to enjoy their shopping experience, knowing that CO-OP KINKI has taken steps to secure their accounts and provide safeguards against fraud."
Posted by Veronica Silva Cusi, news correspondent
Vonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
Published: Tuesday, October 10, 2023
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