News : Translation Service Set Up Amid Rising Numbers of Foreigners at the Wheel
Tokyo, Japan, Nov 26, 2015 -- Sompo Japan Nipponkoa Insurance Inc. is offering interpretation in five languages for motorists reporting accidents by phone, amid an influx of foreign visitors and the expectation that the fender bender rate will rise.
Simultaneous interpretation in English, Chinese, Korean, Spanish or Portuguese is offered to policyholders who need language assistance after an accident.
The company’s 24/7 call center is equipped with a three-way system so that operators can bring an interpreter into the conversation, said a company spokeswoman.
"The service can be used various ways. The caller may be a Japanese national who has caused an accident, or a foreign national in the same situation, for example," she said. "He or she could also be someone, Japanese or otherwise, who was involved in an accident caused by someone else."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Proximity To Customers
About Sompo Japan Nipponkoa Insurance Inc.:
Sompo Japan Nipponkoa Insurance Inc. is a Japanese insurance company. It is the second-largest property insurance company in Japan only behind Tokio Marine, with market share of 19.3% in 2007.
Published: Monday, November 30, 2015