News : Jefferson Parish Picked for 285-job Veterans Care Call Center
Jefferson Parish, LA, USA, Aug 31, 2015 -- A Phoenix-based company that manages private-sector health care for military veterans under a U.S. Department of Veterans Affairs contract has picked Jefferson Parish to open a call center, the company said Monday (Aug. 31). TriWest Healthcare Alliance will open the call center in November with 285 employees.
The company will focus on recruiting veterans to fill its jobs, officials said. The average salary: $35,700.
Gov. Bobby Jindal's office and the Jefferson Econcomic Development Commission announced the plans, but neither specified TriWest's planned location. A JEDCO spokesperson said the company isn't ready to disclose the site.
TriWest is one of two companies contracted to run the federal Veterans Choice Program, which offers private medical care outside the Veterans Administration system. The goals are reducing wait times and improving access for veterans who live more than 40 miles from a VA center.
Veterans Choice was created as a temporary program. It is scheduled to end in August 2017, earlier if its funding runs out. A TriWest spokesperson said the company hopes recent legislation will let its New Orleans operations continue beyond 2017.
The call center, which will serve veterans across 28 states, will process medical care requests and schedule appointments.
"We are seeking qualified applicants (who) have a deep desire to serve our nation's veterans," TriWest Healthcare Alliance chief executive David McIntyre Jr. "If every position was filled with veterans themselves, we would be most pleased."
Posted by Veronica Silva Cusi, news correspondent
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About TriWest Healthcare Alliance:
TriWest Healthcare Alliance is a Phoenix, Arizona based corporation that manages health benefits under the United States Department of Defense TRICARE program in the 21-state TRICARE West Region.
Published: Tuesday, September 1, 2015