#contactcenterworld, @playvox, @jenneinc
Avon, OH, USA, July, 2022 -- Jenne, Inc. announced that Jenne Cloud Services Brokerage has partnered with Playvox, a CRM-connected omnichannel contact center provider of Workforce Engagement solutions.
Jenne Cloud Services Brokerage’s agents will have access to Playvox’s suite of cloud-based applications that equip contact center teams, workforce managers, quality analysts and leaders with the tools and real-time intelligence needed to create healthy work environments and superior customer experiences.
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"Playvox is a globally recognized software leader in workforce and quality management," said Shawn Berry, senior vice president of global cloud sales, Jenne Cloud Services Brokerage. "We couldn’t be more excited to add Playvox to our extensive portfolio offering. The company’s platform was born in the cloud and its digital-first mindset is the perfect offering to help Jenne’s valued agent partners deliver a custom, best-in-class solution."
"Jenne has a reputation for bringing innovative solutions to market through its extensive partner network," said Carver Matheidas, vice president of channels, Playvox. "We’re thrilled to join with this industry giant to bring Workforce Engagement Management for the digital era to the ever-changing customer experience market."
Posted by Veronica Silva Cusi, news correspondent
Playvox's workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating tools that help our customers unlock the full potential in every employee and every interaction. Playvox powers the world's fastest-growing brands. Welcome to the digital era of WEM
About Jenne, Inc.:
Jenne Distributors, Inc., headquartered in Avon, Ohio, is a value-added distributor of business telephony, data, audio and video conferencing, and security technology products, including equipment and software for the SMB and Enterprise markets. Since the company’s founding in 1986, Jenne is committed to providing installers, dealers and resellers with a broad product selection, competitive pricing, on-time accurate delivery, outstanding technical support plus ongoing sales and technical training.
Published: Tuesday, July 26, 2022
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