News : Jobs Boost as Call Centre Firm Reveals Expansion
Sunderland, England, Dec 16, 2015 -- A call centre company is creating at least 50 jobs to continue its growth.
Fusion Contact Centre Services wants more workers for its Sunderland operation.
The company already employs more than 600 people in the city, and bosses say its jobs drive will be followed by more posts in 2016.
Mark Brannen, head of site for Fusion’s Sunderland base, said: "We are recruiting due to the increased volume from our customer base, plus we have new partnerships coming on board.
"We have just extended into our third building and our operation in Sunderland is only going to get bigger."
Councillor Harry Trueman, deputy leader of Sunderland City Council, praised the company.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
He added: "I want to congratulate Fusion for putting the spotlight on the hard work that Sunderland’s thriving contact centre does – both for its clients and within the community.
"It is great news the Sunderland offices are recruiting and we look forward to hearing about the company’s further job creation plans for the New Year as it confirms new contracts."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Plan Training In Advance
About Fusion Contact Centers:
State of the art contact centers strategically located in California and Nevada to service the Tech, Gaming, Telecom, Media, Direct Response and Healthcare sectors. Core competancies include, Customer Support, Tech support, chat, web, e-mail, billing, content management and IVR.
Published: Friday, December 18, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...