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News : Joe Pinto Joins Pure Storage as its First Chief Customer Experience Officer
Mountain View, CA, USA, Jan. 30, 2019 -- Pure Storage (NYSE: PSTG), an all-flash storage platform that helps innovators build a better world with data, announced the appointment of Joseph "Joe" Pinto as Chief Customer Experience Officer. Pinto will report to Chairman and CEO Charlie Giancarlo and spearhead Pure Storage's Global Support and Professional Services functions under the newly formed Customer Experience organization.
Pinto joins Pure Storage from a 28-year career at Cisco where he led Technical Services. His team also created Cisco's first Technical Support website, in addition to launching education and customer assurance programs, and certification programs.
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"Customer success is deeply woven into Pure's culture - going back to our founding nearly ten years ago," said Charles Giancarlo, Chairman and CEO, Pure Storage. "Joe's focus on strong customer advocacy, innovative support, and service strategies makes him a great fit for Pure."
"I'm excited to join the incredible team at Pure Storage and look forward to instilling the voice of our customers throughout the company," said Pinto. "This new group is committed to helping our customers succeed through innovation as they grow and scale."
Posted by Veronica Silva Cusi, news correspondent
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About Pure Storage:
Pure Storage (NYSE: PSTG) helps innovators build a better world with data. Pure's data solutions enable SaaS companies, cloud service providers, and enterprise and public sector customers to deliver real-time, secure data to power their mission-critical production, DevOps, and modern analytics environments in a multi-cloud environment.
Published: Thursday, January 31, 2019