News : jtel Launches FreeSWITCH GUI and Run-time Server
Munich, Jan 23, 2014 -- jtel, a vendor of IVR and ACD solutions, has launched 8-SWITCH, a complete GUI solution for FreeSWITCH, an open-source telephony platform. The GUI is supported by jtel’s telco-grade Application Server, which provides a complete, secure run-time environment for real-time services.
FreeSWITCH can be used for a wide range of applications. Designed to be scalable and cross-platform, it provides media processing and multi-protocol routing capabilities. However, although adoption of FreeSWITCH by carriers and enterprises has accelerated due to its CAPEX benefits, programming and configuring FreeSWITCH installations remains a complex task, which often requires specialist programming skills. This may lead to unforeseen OPEX costs, which can undermine the long-term business benefits and ROI of such deployments. In addition, this may mean that the potential of FreeSWITCH deployments to support multiple applications is not fully realized.
8-SWITCH solves this problem by providing a simple, intuitive means to configure, manage and extend FreeSWITCH, enabling users to add new services, customize their installation, quickly and efficiently. This significantly enhances ROI and accelerates time to market for new services – while reducing OPEX costs.
Posted by Veronica Silva Cusi, news correspondent
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jtel is a leading vendor of advanced IVR and ACD solutions.
Published: Friday, January 24, 2014