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News : JumpCrew Selects Dialpad to Scale Communications with Company Growth

#contactcenterworld, @dialpadHQ

San Francisco, CA, USA, OCT 8, 2019 -- Dialpad, a cloud-native business communications platform powered by Voice Intelligence (ViTM), signed a multi-year deal with JumpCrew to provide Dialpad Sell and Dialpad Talk to support the company's rapid growth goals.

JumpCrew company leaders were looking to further expand the outbound sales team and wanted a tool that could scale along with - and support - that growth.


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"Before Dialpad, we were experiencing poor call quality on a regular basis, rightfully frustrating both our team and the customers and prospects they were talking to," said Forrest Smith, Director of Data and Technology at JumpCrew. "Now, our calls are clean and clear all the time, and we have the Vi component to help train and coach our sales reps to close more deals, all in a streamlined and integrated platform."

"For companies that want to modernize their phone system, improve call quality, and enable coaching, Dialpad offers one unified platform powered by Vi to connect and coach sales teams across the globe," said Craig Walker, CEO of Dialpad. "We’re excited to be working with JumpCrew to enhance engagement for their company both internally and externally."

#contactcenterworld, @dialpadHQ

Posted by Veronica Silva Cusi, news correspondent
Source: Dialpad


About Dialpad:
Company LogoDialpad is a cloud communications platform for talk, messaging, meetings and contact center in one beautiful app. Dialpad’s platform delivers AI across every employee and customer experience through real-time transcriptions, live agent coaching and sentiment analysis.
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Today's Tip of the Day - Beware Of Techno Babble & Jargon

Read today's tip or listen to it on podcast.

Published: Thursday, October 10, 2019

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