#contactcenterworld, @infobip
London, UK & Vodnjan, Croatia, Sept, 2021 - Global communications company Infobip has been ranked the leading service provider in the mobile messaging space by Juniper Research in its new Competitor Leaderboard, placing well ahead of the next established leader. The study assesses the capacity and capability, product positioning - including size of operations - financial performance, and sophistication of messaging solutions of 20 vendors.
In particular, Juniper Research notes Infobip’s plans to enter the B2D segment, as demonstrated by the acquisition of Shift Conference. This could potentially prove lucrative for Infobip, as it is ultimately supports developers within enterprises that assess the viability of, and recommend new software to company decision makers. By building a rapport with developers and offering a self-service portal, Infobip has an opportunity to boost the visibility of its solutions.
Research author Scarlett Woodford said "Our Competitor Leaderboard establishes Infobip as a market leader in the Mobile Messaging space. Demand for cloud communications over the past year has not only grown but also expanded use cases, and prompted new suppliers to enter the market, making this a highly competitive space. The current growth levels will provide a solid foundation for increased development of communication and software technologies, creating and enhancing new customer experiences. Infobip is well placed with more than 70 offices worldwide, 700+ direct carrier connections in over 190 countries and more than 3000 employees to maximize on the opportunity."
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Adrian Benic, Chief Product Officer at Infobip commented: "We are honoured to have placed top of this report validating Infobip’s commitment to value-focused innovations — a key driver to our success in cloud communications. Infobip processed 107 billion messages last year alone, working with businesses in traditional sectors, such as retail and banking, as well as new-age domains such as on-demand services and e-commerce. We’ve also added social networks and chat apps to our CPaaS capabilities in line with our clients’ own customers’ preferences.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.zawya.com
About Infobip:
Infobip powers enterprises to deliver messages across any channel, any device, at anytime and anywhere worldwide. Infobip's technology creates seamless mobile interactions between businesses and people as well as simplifying the integration of almost all communication capabilities. With over a decade of industry experience, Infobip has expanded to include 61 offices on six continents offering in-house developed messaging platform with the capacity to reach mobile devices in 190+ countries connected to over 800 telecom networks.
Published: Monday, September 13, 2021
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