News : Jyväskylä Energy Finland Signs Three-Year Contract With TaKaDu
Jyväskylä, Finland, and Yehud, Israel, June 12, 2018 -- Finland's Jyväskylä Energy Group, a water utility in Finland, has turned to TaKaDu to increase the visibility of its water network, making it TaKaDu's first customer in Finland. As part of a three-year contract, TaKaDu's central event management solution will be deployed in the Finnish utility to improve network efficiency and customer service. The project is being overseen and implemented by Pisara, Jyväskylä Energy's smart water solutions unit.
With Finland's extreme weather conditions and high service standards, TaKaDu's data-driven solution is set to improve the utility's operational efficiency, save energy and water, and reduce repair costs by detecting, analysing and managing potential events and incidents, such as leaks, bursts, faulty assets and other anomalies. This will give field teams early notice of developing events and a far greater knowledge of the type and urgency of the problems they need to fix before venturing out.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices - WORLD'S BEST IN 2018! - ALL AWARD WINNERS!.
FIND OUT MORE: HERE
Pasi Jalonen, Jyväskylä Energy's Executive Vice President, said, "We see long-term value by increasing the visibility of our water network. TaKaDu's central management platform will enable us to manage incidents in one place, prioritise resources, speed up repair cycles and improve our customer service. We want to achieve better control over the water network and to understand more precisely where to put our renovation funds."
Ziv Zaretsky, EVP Sales and Business Development, TaKaDu, said, "We are delighted that Jyväskylä Energy in Finland has chosen TaKaDu, bringing our worldwide presence to 13 countries. Finland is clearly not a territory with water scarcity, but the need for water and energy efficiency is universal. That's why TaKaDu has an important role to play everywhere - in such diverse climates as Australia and Finland and other countries - as a single knowledge layer."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Team Leaders
TaKaDu is a global leader in Central Event Management solutions for water utilities. TaKaDu's cloud-based service enables utilities to detect, analyse and manage network events and incidents, such as leaks, bursts, faulty assets, telemetry and data issues, operational failures, water quality and more. TaKaDu performs as the central management layer for all network events detected by its own data analytics engine and other external alerting systems (e.g. acoustic loggers, customer calls, sensor alerts).
Published: Thursday, June 14, 2018
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m...
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...