News : Kalaam Signs Partnership Deal with Gulf CX
Manama, Bahrain, April 5, 2016 -- Bahrain operator Kalaam Telecom has announced a partnership with Gulf Customer Experience (Gulf CX), a digital business process outsourcing (BPO) provider in the GCC. The partnership will enable Gulf CX to seamlessly engage with customers across multiple channels, utilising a cloud contact centre infrastructure to provide a seamless customer experience.
The network deployment allows start-ups like Gulf CX easy scalability based on business needs and aligns with Kalaam's product portfolio, offering a one-stop solution to this sector. Gulf CX CEO Rami Sweis said the company's business requires 24x7 service, flexibility and streamlining of connectivity and voice solutions.
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Posted by Veronica Silva Cusi, news correspondent
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