News : KCOM to Verify 2018 SIP Product Line with tekVizion Automation Bab
London, United Kingdom, 9 November, 2017 -- tekVizion announces that KCOM, a UK communication and IT services company, will be extending its product testing into 2018, with the certification of its Microsoft Skype for Business solution. tekVizion accelerates connected business and maximises communications uptime by validating and automating collaboration workflows.
"tekVizion’s accreditation and multiple vendor certification gives our customers peace of mind that our solutions fully integrate with their system’s software and hardware," said Trevor Oakford, Senior Product Manager at KCOM. "tekVizion has the experience and capabilities we look for when working with large service providers. Their lab can quickly and efficiently test our products and, if a problem occurs tekVizion know what they tested and how to solve it, straight away."
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To date tekVizion has completed 15 tests with KCOM, with more to be executed in 2018 and beyond. tekVizion’s interoperability lab fully validates collaboration workflows and accurately verifies and certifies the service. tekVizion has approved the following products for certification on behalf of KCOM to add to its portfolio of certified supported systems: Mitel MiVB (3300); Cisco CUCM with CUBE; NEC SV9100; Unify OpenScape Voice; and Alcatel Lucent OpenTouch.
"KCOM delivers highly effective communications and collaboration solutions to an impressive list of organisations in the UK. As such, we know how important it is for them to be able to provide their customers with a fully validated, certified and automated workflow platform," said Simon Richards, EMEA and APAC Managing Director, tekVizion. "One of our key objectives is to boost user productivity and cut costs. To be able to do that for one of the UK’s largest providers is a great proof point for our business and we are looking forward to working on many more projects together."
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About KCOM Contact Centres Ltd:
For multi-site organisations with complex business challenges, Kcom is the communication services provider that delivers a world-class customer experience.
Published: Friday, November 10, 2017
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