
#contactcenterworld, @keyfactor, @deloitte
Cleveland, Ohio November 19, 2020 -- Keyfactor, a provider in crypto-agility solutions, announced revenue growth, ranking 338 on Deloitte’s Technology Fast 500™, a list of the 500 fastest-growing technology and life-sciences companies in North America. The company also ranks as the fastest-growing digital key and certificate automation provider on this year’s list.
"We are honored to join the ranks of North America’s most innovative and fastest growing technology companies in our first year of eligibility," said Jordan Rackie, CEO at Keyfactor. "This ranking is a result of the significant growth our business experienced between 2016 and 2019. We celebrate this achievement with our customers, partners and the entire Keyfactor community. The future promises to be even brighter; 2020 has been a watershed year for our business as we’ve been fortunate to experience rapid growth while helping solve the magnified and new challenges our customers are experiencing through the pandemic. We take our responsibility to support these needs seriously and are prepared to match the rise in demand with strategic investments centered on innovation, scale and customer success."
"Keyfactor has emerged as a rising star in the cybersecurity industry and a leader within the digital key and certificate automation provider market," said Matt Koran, senior investment associate at Insight Partners, a leading global venture capital and private equity firm focused on high growth technology and software companies. "Keyfactor brings a disruptive approach to traditional digital identity management. Their innovative offering has never been more critical, particularly in a year where all companies faced unprecedented security scenarios and use cases."
"Software-as-a-Service (SaaS) providers account for 71% of ranked companies, which reinforces customer preference to leverage cloud-first technology in today’s economy," said Rackie. "Keyfactor’s inclusion on the list is testament to our ability to support global enterprises’ cloud-first and complex cybersecurity needs. The requirement for secure and scalable digital keys and certificates across IoT devices, DevOps, multi-cloud environments and remote workforces has never been greater. These are exciting and critical times in cybersecurity, and we are proud to be a part of our customers’ solution."
About Keyfactor:Founded in 2001, Keyfactor is a market leader in comprehensive digital security management.
About Deloitte:Deloitte Consulting's Customer Operations and Contact Center Transformation practice provides advisory services on all aspects of Customer Interaction and Contact Center strategy, operations, organization, process, and enabling technology topics with a focus on executable insights and shareholder value.
Published: Friday, November 20, 2020
3.) | 2P Perfect Presentation Customer Experience Services Outsourced contact center services It is one of the most important service that provided by "2P" and specialize to provide services for the establishment and operation of contact centers, customer service and Customer Experience, the most important services provided by this unit are: • Establish, manage and operate call centers and supply the required systems and applications. • Customer Feedback Technology • Social Account Management System (customer interaction, reports, marketing and e-publishing services) • Customer Relationship Management System (CRM) • Artificial Intelligence Systems and Automation Services (AI & Automation) • Business Intelligence Technologies and Performance... (read more) |
5.) | AB Call Center Single window of services Single UI for all of your resources. |
6.) | Abacus Cambridge Partners Combining unmatched experience and specialised skills across more than 40 industries and business functions, Abacus works at the intersection of business and technology to help organisations meet their key priorities and create sustainable value for their stakeholders. Headquartered in the United Kingdom and offices in the United Arab Emirates, the Kingdom of Saudi Arabia, Pakistan and Egypt, Abacus has more than 800 global customers and over 2800 customer-focused employees working in 30+ countries. We offer the following services: Business Process Outsourcing Customer Experience and Customer Relationship Management Enterprise Resource Planning AI & Robotic Process Automation API... (read more) |
9.) | American Help Desk Help Desk Services 24/7/365, 100% US-based help desk, with phone, chat, sms and email capabilities as well as ticket and alert management/remediation services. |
11.) | AssisTT Contact Center Services End to end Contact Center Services provided in Turkey, including call center infrastructure and experience solutions. |
15.) | CallForce CallForce Outsourcing Specialists Delivering innovative,customised contact centre solutions from South Africa to the global market |
16.) | CallNovo Contact Center Multilingual Customer Service Inbound and outbound customer service/after sales support is the two general types of call center services offered globally by Callnovo. Inbound services are performed by reps who field calls from customers. Outbound reps make calls to customers to follow up on or inquire about account issues. Regardless if you are looking for a telephone, email, live chat or email customer service/after sales support, Callnovo outsourcing call center team is right here to help. With more than 10 years’ experience, Callnovo one-stop multi-language customer service/after sales support call center team takes care of clients’ every single detailed customer service/after sales support need. We are happy to pr... (read more) |
17.) | CGI Group Managed Technical Service Desk & Contact Center service CGI Canadian Technical Service Desk is a large, well-established, service supporting more than 100 clients and employing over 550 employees. It is underpinned by a mature ITIL aligned Service Management framework, with processes dynamically adapted for multi-sourced delivery environments, and aligned with the ISO/IEC20000 Standard. CGI has a strong customer-centric, Omni Channel, ITIL-aligned Technical Service Desk that offers blended human and machine delivery. We provide end-to-end scalable services that in turn promote a positive end-user experience. The primary objective of our Service Desk is to provide consistent, best-in-class support by efficiently diagnosing, troubleshooting and... (read more) |
18.) | CGS CGS is a global provider of business applications, enterprise learning, and outsourcing services that support clients’ most fundamental business activities. With optimized call center resources to serve global clients, CGS offers a unique hybrid approach through automation and live agents in its contact centers located in North America, South America, Europe, Asia and the Middle East. Its AI-enriched chatbot and RPA technologies complement the customer support services provided by thousands of multilingual call center agents. CGS supports many of the world's industry-leading global brands from retail, hospitality, healthcare, technology, and telecom. The company's innovative, scalable and... (read more) |
19.) | CLCA Call Direct Virtual Assistant Services Ensuring you have an efficient back office team is vital to running a reliable and cost-effective business. Our virtual PA services allow you to have either a live call answering solution that will transfer a call or take messages in absences or a non-voiced option for back-end operations meaning your business is always available to customers. Your dedicated virtual PA will be matched to your business and your requirements and will answer any calls or emails with your company name and a tailored script that you will approve before our team take live calls. This means that non-essential business or personal tasks are taking off your plate which can only benefit your essential business p... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall