News : Kgb USA Eliminating Hundreds of Jobs in San Antonio
July 14, 2014 -- Kgb USA Inc. has informed the Texas Workforce Commission that it plans to carry out a "mass layoff" in San Antonio. The call center company, which does business as Conduit Global, expects to eliminate 225 positions by Aug. 31.
Conduit Global officials say the layoffs are a result of an unexpected cancellation of services by one of the company’s clients.
Conduit Global notes in a Worker Adjustment and Retraining Notification Act (WARN) letter filed with the Texas Workforce Commission that it is hopeful the layoffs can be minimized by the "potential award of a large customer care contract."
If a contract with the unnamed client is executed, Conduit Global expects it can keep the company’s San Antonio workforce similar to its current size.
Posted by Veronica Silva Cusi, news correspondent
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About Conduit Global:
Conduit Global is one of the world’s largest independent and fully integrated BPO companies with expertise in multi-channel contact center and back office support.
Published: Wednesday, July 16, 2014