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News : Kgb USA Eliminating Hundreds of Jobs in San Antonio
July 14, 2014 -- Kgb USA Inc. has informed the Texas Workforce Commission that it plans to carry out a "mass layoff" in San Antonio. The call center company, which does business as Conduit Global, expects to eliminate 225 positions by Aug. 31.
Conduit Global officials say the layoffs are a result of an unexpected cancellation of services by one of the company’s clients.
Conduit Global notes in a Worker Adjustment and Retraining Notification Act (WARN) letter filed with the Texas Workforce Commission that it is hopeful the layoffs can be minimized by the "potential award of a large customer care contract."
If a contract with the unnamed client is executed, Conduit Global expects it can keep the company’s San Antonio workforce similar to its current size.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Cancel Training At Your Peril
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About Conduit Global:
Conduit Global is one of the world’s largest independent and fully integrated BPO companies with expertise in multi-channel contact center and back office support.
Published: Wednesday, July 16, 2014