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News : Khoros Deepens Its Infosec Leadership With Two Senior Appointments

#contactcenterworld, @khoros

Khoros, aprovider in digital-first customer engagement software and services, announced that it has named Jason Perlewitz as Vice President of Technical Operations and Tony Cetera as Senior Director of Information Security. Perlewitz and Cetera will report to Sejal Amin, CPTO of Khoros, serving alongside the broader Khoros leadership team. 

Recent industry research shows that e-commerce has grown more than 40 percent over the past 12 months and individuals are spending more time online than ever before. The amount of customer data has grown exponentially — as has the need to keep it safe.

"I'm excited to welcome these two exceptional leaders, both of whom I've had the privilege of working with in the past, to the Khoros team," said Khoros’ CPTO Sejal Amin. "The hiring of Jason and Tony, with the deep expertise they bring, offers further evidence for why Khoros’ customers count on us to help them navigate the highly dynamic waters of digital customer engagement. Creating customers for life starts with working together to keep both our customers and their customers safe."

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Jason Perlewitz brings more than 20 years of diverse engineering experience to Khoros. He has built hardware and designed networks supporting critical telecommunications infrastructure, built mission-critical, highly performant software-as-a-service (SaaS) platforms serving many of the largest and most demanding customers in the world, supported complex enterprise transitions and modernization efforts to cloud native architectures, and operated modern cloud-based SaaS platforms at scale. With Khoros, he’ll focus on leading the Technical Operations program and Infosec practice. Jason’s responsibilities will include structuring the operational practices that build, support, secure, scale, and optimize best-in-class solutions and operational practices for Khoros’ tools, applications, and platforms.

"My top focus as VP of Technical Operations is to ensure our operational practices foster trust and confidence with our customers so they can confidently use our software to deliver great customer experiences," said Perlewitz. "It’s invigorating to join such an accomplished team and I’m looking forward to continuing that path of innovation."

Tony Cetera brings a wealth of varied infosec experiences to Khoros. He spent the last three years at NBC Universal overseeing Identity and Access Management (IAM) strategy and design and network security services. Previously, he served as Chief Information Security Officer (CISO) for NYU and held infrastructure and security architecture roles at Thomson Reuters. At Khoros, his infosec leadership role will be focused on ensuring the overall maturity posture of the company’s security program, driving improvement in operational security practices, and ensuring continued alignment with risk/audit/compliance functions.

"It’s our commitment to take privacy and security seriously in everything Khoros does. We’re expanding our investment in tools to defend against new threats, specializing our information security team to deepen defensive capabilities, and tightly coupling our security and privacy functions," said Cetera.

#contactcenterworld, @khoros

About Khoros, LLC:
Company LogoKhoros, built from Spredfast Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000 customers, including 52 of the Interbrand 100, and ten offices globally, Khoros powers approximately 500 million digital interactions every day.
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Today's Tip of the Day - Make It Easier To Complain

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