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Hussam Dwairi
Vice President for Tech & Digital Transformation
Vitor Almeida Santos
Manager of Communication
Faran Niaz
CEO & Founder

News : Khoros Expands Executive Leadership Team with Three Key Appointments

#contactcenterworld, @khoros

Khoros, a provider in digital-first customer engagement software and services, announced the expansion of its leadership team with three new executive appointments. The company has promoted Dustin Williams to Chief Technology Officer (CTO) and Ryan Studer to Chief Product Officer (CPO) and appointed Brian Nourani to Chief Revenue Officer (CRO).

Grounded in 20+ years of industry experience, Dustin Williams is an accomplished software executive passionate about leadership and sustained excellence. His background spans engineering, DevOps, quality assurance, and organizational leadership with an emphasis on empowering teams, focused work, and high-quality engineering practices. His pragmatic approach to complex problems has driven continuous organizational improvement and consistent delivery leading to sustained business growth and value to customers.

Ryan Studer served as CPO on the founding team of Topbox leading product and engineering functions before Khoros acquired Topbox in 2021. Starting in the telecommunications industry, he gained a foundation for business solution strategies, business architecture roadmap planning and implementation, and integrated knowledge management. For the past eight years, he has served as a customer experience consultant for several large enterprises and led SaaS product development teams. Studer has held many leadership roles, leading CX strategies through product and technology design to improve CX and digital transformation.

Brian Nourani has over 13 years of senior sales leadership experience providing strategic and operational guidance for revenue generation. Before joining Khoros, Brian served as Senior Vice President, Global Sales at Wrike, a Vista Equity Company, where he grew the business in North America, EMEA, and APAC. With sales leadership experience at both Oracle and Tealium, his deep knowledge of strategic planning, business development, relationship management, solutions-based sales methodologies, and previous training through Vista Equity uniquely positions him to expand and grow revenue in a cross-functional approach.

"The past year has been transformative in our industry, and we need leaders that champion collaborative alignment across the organization to drive outcomes and ROI for our customers," said Tranquill. "I am excited to promote Dustin and Ryan and bring Brian to the team as we steer the company into a new phase of focus and innovation."

#contactcenterworld, @khoros

About Khoros, LLC:
Company LogoKhoros, built from Spredfast Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000 customers, including 52 of the Interbrand 100, and ten offices globally, Khoros powers approximately 500 million digital interactions every day.
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Today's Tip of the Day - Answering Customers’ Questions

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Published: Wednesday, January 11, 2023

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