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News : Khoros Named Champion in 2023 Emotional Footprint Award from SoftwareReviews

#contactcenterworld, @khoros

Khoros, a provider in digital-first customer engagement software and services, announced it has been named a champion in SoftwareReviews’ 2023 Emotional Footprint for Social Media Management - Enterprise Software for the second consecutive year. The Emotional Footprint recognizes the top enterprise software companies using authentic user reviews to evaluate and rate products based on emotional response ratings from IT and business professionals.

"As a partner to industry-leading enterprise companies, we know brands must stay one step ahead in competitive markets within a rapidly changing digital engagement landscape," said Chris Tranquill, CEO at Khoros. "We are honored to be recognized for the second consecutive year as a champion of social media management by SoftwareReviews and, by extension, our customers for providing the solution they need to create thoughtful, seamless customer experiences on every channel."

Brands need the right social media management platform to help them connect with their customers, measure what matters, and foster a consistent brand voice across the multitude of social channels available. Choosing the right platform from real user feedback is essential for an informed choice and a successful online presence.

#contactcenterworld, @khoros

About Khoros, LLC:
Khoros, built from Spredfast Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000 customers, including 52 of the Interbrand 100, and ten offices globally, Khoros powers approximately 500 million digital interactions every day.